At Dogs On The Run, care doesn’t run on a stopwatch. While we always aim to arrive within your preferred time window, there are rare moments when a pet before yours needs a little extra love — and we choose compassion over the clock. In these instances, you’ll hear from your professional or our admin team. We’re always working behind the scenes to ensure no pet is ever left without care. Because that’s what you came to us for — real, responsive, relationship-based service.