PRIVACY POLICY

Last Updated: December 8, 2025

Dogs On The Run, Inc. (“DOTR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name, email address, phone number

  • Pet and household information provided through inquiry or booking forms

  • Billing or payment-related information (processed securely by third-party providers)

  • Communications sent to us via email, forms, or chat tools

We may also automatically collect:

  • IP address, browser type, device information

  • Usage data via cookies or analytics tools

How We Use Information

We use collected information to:

  • Respond to inquiries and provide concierge services

  • Coordinate pet care services with independent Pet Care Professionals

  • Process payments and administrative tasks

  • Improve website functionality and customer experience

  • Comply with legal and regulatory obligations

Sharing of Information

We may share information:

  • With independent Pet Care Professionals solely for the purpose of fulfilling requested services

  • With trusted third-party vendors (payment processors, scheduling software, analytics tools)

  • When required by law or to protect rights, safety, or property

We do not sell personal information.

Independent Contractors

Dogs On The Run is a pet care concierge service. Services are performed by independent Pet Care Professionals, not employees of DOTR. Information is shared only as necessary to facilitate requested services.

Cookies & Tracking

Our website may use cookies and similar technologies to analyze traffic and improve functionality. You may disable cookies through your browser settings, though some features may not function properly.

Your Rights (California Residents)

Under California law, you may request:

  • Access to personal information we hold

  • Correction or deletion of personal data

  • Information on how data is used or shared

Requests may be sent to:Info@DogsOnTheRun.com

We will not discriminate against you for exercising these rights.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

For questions regarding this Privacy Policy, contact:

Dogs On The Run, Inc.
3176 Lionshead Ave Suite 101 Carlsbad CA 92010
info@DogsOnTheRun.com